Work at Ten Oaks - Ten Oaks Project

we’re looking for a new Community engagement coordinator

Job Summary

The Ten Oaks Project is a charitable, volunteer-driven organization that engages and connects children and youth from 2SLGBTQ+ (lesbian, gay, bisexual, trans, two-spirit, queer) identities, families, and communities.

We are looking for an energetic, flexible, and detail focused Community Engagement Coordinator to join our small team. The Coordinator manages the Families in Transition (FIT) and Parent Buddy Program, as well as administrative functions supporting the Executive Director and the smooth operations of the organization. The position plays a vital role in delivering programs to support the work of the organization.

The Ten Oaks Project is committed to implementing a racially and ethnically diverse, anti-ageist, gender-varied, economically-mixed, and multi-abled staff team of people from 2SLGBTQ+ identified identities, families, and communities.

Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them. Trans and gender-diverse applicants are strongly encouraged to apply for this role.


Position: 8 month part time contract beginning September 2021 with the possibility of extension*
Hours of Work: 14 hours/ week. Work hours and location are somewhat flexible and can be adapted based upon a mutually agreeable arrangement.
Location: Ontario
Wage: $22.00/hr and a $500/year professional development allowance.
Reports to: Executive Director

*We hope to be able to extend the contract but our financial ability to do so will be dependent on funding. 

Program Summary

The Families in Transition is a program for families who are new to supporting their trans or gender diverse child or youth. The program is open to families with trans and gender diverse children and youth between the ages of 5-18 who are located in the Ottawa-Gatineau region or across Ontario.

Families in Transition aims to:

  • Support parents and caregivers to gain knowledge and skills related to trans and gender diverse identities and experiences, emotion regulation, social and medical transition, and supporting and advocating for their trans or gender diverse child or youth;
  • Increase social support for trans and gender diverse children and youth and their parents and caregivers;
  • Strengthen relationships between trans and gender diverse children and youth and their parents and caregivers.

The program includes a 10-week parent and caregiver group, which meets weekly on zoom; a parent buddy program, which connects parents and caregivers of trans and gender diverse youth with peer mentors; and a youth group for youth with parents or caregivers participating in the program. More information about the program is available here.

Duties and Responsibilities

program management

  • Oversee the Families in Transition program, and Parent Buddy Program
  • Hire, train, and supervise program volunteers and staff, including parent buddy volunteers and FIT group facilitators
  • Conduct intakes with parents and caregivers interested in joining the program
  • Conduct weekly group sessions for the parent and caregiver group
  • Coordinate preparation and delivery of any needed supplementary materials for programs to participants.
  • Conduct program evaluation throughout and at the end of the program.
  • Prepare reports as requested by Executive Director

Community Engagement  and fundraising

  • Provide cultural context and information about programs to the Community Engagement and Fundraising Committees to help inform fundraising and community events (including events throughout the year for children and youth of 2SLGBTQ+ communities, such as for Family Day and Ottawa Pride week).
  • Participate in organizational fundraising initiatives and community events as planned with the Executive Director.

Strategic Planning and Development

  • Support the Executive Director in the execution and evaluation of these programs, analyzing trends in the programs, identifying issues, and developing and recommending solutions to the Executive Director
  • Establish work priorities, coordinate and delegate work to volunteers and staff, and ensure deadlines are met for all programs

Required Knowledge, Skills and Abilities

  • Strong understanding and commitment to the values and mission of the Ten Oaks Project, social justice, anti-oppressive and anti-racist practices, youth engagement, confidentiality, and complex boundary navigation.
  • Current Vulnerable Sector check
  • Remote (home office) with access to computer and internet for private meetings and groups with families
  • Experience doing detail-oriented work,taking initiative, working independently, remaining organized, productive and time efficient, and leading and overseeing large projects
  • Ability to make decisions confidently when consultations are not possible
  • Experience working with 2SLGBTQ+ communities in a paid or volunteer capacity.
  • Experience providing formal or informal education on supporting trans and gender diverse young people
  • Comfortable working with parents and caregivers of trans and gender diverse young people, who may bring a range of knowledge levels related to supporting their youth
  • Strong understanding and commitment to social justice, anti-oppressive practices, youth engagement, confidentiality and complex boundary navigation
  • Strong written and oral English skills with a capacity to communicate in an accessible manner
  • Strong skills in: communication, interpersonal relations, conflict resolution,problem solving, and leadership.
  • Demonstrated patience, compassion, non-judgmental attitude, and empathy when connecting with volunteers, staff, and program participants
  • Proficient in using Microsoft Office, email, zoom and social media and willingness to learn Formstack.
  • Experience incorporating social justice, anti-oppressive, and anti-racist values into work.
  • Relevant education and/or experience that demonstrates the candidate’s foundation in the work skills identified above.

Physical and Mental Demands

  • Must be able to set and maintain boundaries: this can be emotionally intense work and the Community Engagement Coordinator must access support in ways that do not violate confidentiality.

To apply….

Submit a cover letter and your resume by email to the Hiring Committee by 5:00 PM on September 17, 2021. We are grateful for all interest in this position, but only candidates selected for an interview will be contacted.

Trans and gender diverse applicants are strongly encouraged to apply.