Privacy Policy - Ten Oaks Project

Your privacy is important

The Ten Oaks Project is committed to protecting personal information provided by volunteers and service users.

The Ten Oaks Project may collect personal information about individuals who apply for a volunteer or paid position, volunteer as program staff, project volunteers or on the Board of Directors, participate on a committee, register for and use our programs, donate, or subscribe to our eNewsletter.

If you provide personal information to us for any of these reasons, you can do so with the understanding that your personal information will be protected. Whether in electronic or paper-based format, the Ten Oaks Project maintains systems to safeguard your information from unauthorized access, disclosure or misuse. As well, when we no longer need your personal information, it will be safely destroyed.

In the event that we transfer your personal information to a third party for processing (for example, mail house distribution) we contractually require any organization to protect your confidentiality in a manner consistent with our procedures or as required by law.

Ten Oaks Project Website

The Ten Oaks Project is committed to respecting the privacy of all visitors to our website. Our policy is clear: we will collect no personal information about you when you visit our website unless you choose to provide that information to us.

Information Automatically Collected and Stored

If you do nothing during your visit but browse through our website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  • Internet Protocol (IP) address from which you access our website
  • date and time you access our site
  • pages you visit

We use this information for statistical analysis to help us make our site more useful to visitors. Such information is not correlated with any personal information.

Personally Provided Information

You do not have to give us personal information to visit our website. If you choose to provide us with additional information about yourself through an email message or form, we will only maintain the information as long as needed to respond to your question or to fulfill the stated purpose of the communication.

Use of Cookies

The Ten Oaks Project may use cookies from time to time. A cookie is a unique text file that a website can send to your browser software. The Ten Oaks Project uses non-persistent cookies within multiple page online forms to remember you from page to page. These cookies do not store any personal information and are deleted at the end of your visit. Rejecting cookies will make these forms unusable.


The Ten Oaks Project accepts the following two methods as your consent for existing and future collection, use and disclosure of your personal information for identified purposes:

  • your express written consent or oral consent as obtained through an application process
  • implied consent by requesting information, assistance, or acquiring a product or service


If you have a complaint related to this policy or any of our procedures, contact our Executive Director at 613-889-1537.