Work at Ten Oaks - Ten Oaks Project

Work at the Ten Oaks Project

Our incredible Programs Manager, Olivia, is going on parental leave in March 2021. While we will miss her, we’re also very excited to work with someone new, and are hiring a replacement Programs Manager on contract to guide our camp programs next summer. Check out the job description below and if you’re interested, please email your resume and a cover letter to our Executive Director, Hannah McGechie. The deadline to apply for this position is 11:59 PM on Sunday, December 20, 2020. Candidates selected for an interview will be contacted the week of January 4, and interviews will take place virtually the week of January 11, 2021.

If there is anything we can do to make the application or interview process more accessible for you, please don’t hesitate to get in touch.

We are committed to implementing a racially and ethnically diverse, anti-ageist, gender-varied, economically-mixed and multi-abled staff team of people from LGBTQ+ identities, families, and communities. We encourage applicants to self-identify.

Job Opportunity: programs manager (parental leave contract)


  • Position: 8.5 month full-time contract beginning mid-February 2021 with the possibility of extension*
  • Hours of Work: 40 hours/week (1.0 FTE); flexible schedule with some evening and weekend hours required; overtime is compensated with lieu time
  • Location: Flexible, but must be able to be present in-person for camp programs (locations for 2021 TBD based on COVID-19 restrictions but may include Ottawa, Kingston, Toronto, and London, ON)
  • Salary: $56,650.00 per annum (prorated to the length of the contract)
  • Benefits: 7% in lieu of benefits; 4% RRSP contribution; four weeks per year of personal time off (sick and vacation days); $500 annual professional development allowance; free access to Ten Oaks Project programs for immediate family
  • Reports to: Executive Director

* We hope to be able to extend the contract to a full 12 months, ending mid-February 2022, but our financial ability to do that will depend on what camp programs we’re able to run in 2021. At this point in time, we do not know what will be possible within public health guidelines (thanks, COVID-19) but expect to know by Spring 2021.

Job Summary

Under the direction of the Executive Director, the Programs Manager will lead the delivery of the Ten Oaks Project’s programs, ensuring that all elements of the work plan are completed to allow for programs to run smoothly.

Duties and Responsibilities 

Program Management

  • Oversee all programs as their Director, which includes being onsite for camp programs and leading regular Youth Advisory Committee meetings.
  • Hire, train, and supervise program volunteers and staff.
  • Plan, facilitate, and deliver volunteer and staff orientations.
  • Act as camper registrar, processing applications and registration forms, administering subsidies, and being the main point of contact for campers and their families.
  • Coordinate all volunteer, staff, and guest facilitator paperwork, including processing applications, booking interviews, maintaining personnel files, ensuring volunteer and staff certifications are up to date, and preparing payroll and honouraria lists.
  • Develop and maintain professional working relationships with campers, staff, volunteers, parents, rental campsite staff, and all other stakeholders.
  • Lead the development of the camp schedule and oversee the Assistant Directors in developing camp programming.
  • Oversee the program budget, expenses, and revenues; provide financial reports to the Executive Director as requested; and ensure grant deliverables are met.
  • Ensure compliance with the Ten Oaks Project’s mission, vision, and core values in other matters that fall under the Programs Manager’s purview.
  • Ensure that all relevant plans, evaluations, and reports are reviewed, updated, and completed on time.
  • Oversee daily operations of camp in accordance with Ten Oaks Project policies and procedures, and all relevant legislation.
  • Ensure the development, implementation, and regular review of program policies and procedures to ensure compliance with professional standards, health and safety, insurance requirements, and best practices.
  • Review, evaluate, and creatively implement innovative procedures that relate to program logistics, including site rentals and supply orders.
  • In collaboration with the Program Leadership Teams, build progressive, upbeat and dynamic work climates and team cultures at Ten Oaks Project programs that attract, retain and motivate a diverse complement of paid and volunteer staff and community partners.

COVID-19 Contingency Planning

Ten Oaks Project is dedicated to serving our communities, especially the children and youth who attend our programs. After a summer of exclusively online programming, our primary goal is to be prepared to gather in person in whatever way we are able to safely in 2021.  Some aspects of the Programs Manager’s role will be dictated by guidance and restriction from public health agencies, as well as our host campsites.

  • Prepare to participate and support programming in-person as necessary as program schedule and public health guidelines evolve. This could look like leading a range of programs, including overnight or day-camp programming, as well as the relevant staff orientation, training, and program logistics.
  • Keep up with camping related public health guidelines and recommendations as they evolve, and make difficult decisions about programming as new information is available.
  • Maintain communication with host site managers to ensure planning and safety measures are up-to-date.

Community Engagement and Fundraising

  • Provide cultural context and information about programs to the Community Engagement and Fundraising Committees help inform fundraising and community events (including events throughout the year for children and youth of 2SLGBTQ+ communities, such as for Family Day and Ottawa Pride week).
  • Participate in organizational fundraising initiatives and community events as planned with Executive Director.

Strategic Planning and Development

  • Support the Executive Director in developing and implementing annual and strategic organizational goals and work plans, as well as performance monitoring systems, in order to fulfill the mission of the Ten Oaks Project.
  • Establish work priorities, coordinate and delegate work to volunteers and staff, and ensure deadlines are met for all programs.

Required Knowledge, Skills, Abilities and Experience

  • Experience supervising camp-based or child and youth programs in a paid or volunteer capacity is required
  • Experience doing detail-oriented work, taking initiative, working independently, remaining organized, productive and time efficient, and leading and overseeing large projects
  • Ability to make decisions confidently when consultations are not possible
  • Experience working with 2SLGBTQ+ communities in a paid or volunteer capacity
  • Strong understanding and commitment to social justice, anti-oppressive practices, youth engagement, confidentiality, and complex boundary navigation
  • Strong written and oral English skills with a capacity to communicate in an accessible manner
  • Strong skills in: communication, interpersonal relations, conflict resolution, problem solving, and leadership.  Demonstrated patience, compassion, non-judgmental attitude, and empathy when connecting with volunteers, staff, and program participants
  • Proficient in using Microsoft Office, email, and social media and willingness to learn Contact Record Management (CRM) programs

Physical and Mental Demands

  • Must be able to work at a computer as well as in rustic camp settings for relatively long periods of time (breaks and self-care are strongly encouraged)
  • May choose to work from home and/or in office when camp programs are not in session; must be able to work productively with little supervision, and be aware of what sort of work environment will be the healthiest and most productive
  • Must be able to set and maintain boundaries: this can be emotionally intense work; if candidate is a member of an 2SLGBTQ+ community, they must get support in ways that do not violate confidentiality